The development of the assembly line changed the factory floor, making it possible to produce more products in less time by streamlining the process. Sales acceleration tools have a similar effect in the modern office. They harness the power of technology to streamline processes and maximize your efforts so your customers move more quickly through […]
In the business world, time is money. Sales automation software streamlines some of the processes within your company so that your employees are more efficient and productive. Learn more about how this type of software works and how your company may benefit from it. What’s the difference between sales automation software and customer management […]
Call abandonment is a metric that indicates the performance of a company’s system, equipment or personnel. In some cases, it’s the first sign that something isn’t working properly. It’s also easy to overlook. The answers to these frequently asked questions will help you understand why it’s important to pay attention to the reasons callers decide […]
As a business owner, you need to know what’s going on in the day to day operations of your company. Automatic call recording gives you a glimpse of the interactions between your employees and customers. This information helps you identify the strengths and weaknesses of your team and operating procedures so you can boost productivity […]
As your company grows, you have to start automating systems to reduce the amount of time your employees spend taking care of labor intensive tasks. Updating contact logs, researching leads, drafting emails and generating reports can easily take up more than half of the work day. With sales automation software, your employees have tools that […]
Communication is the foundation of your business, and chances are that much of that communication takes place over the phone. Consider the amount of time your team spends talking to each other and your customers. Call automation solutions do everything from automatically dialing numbers to sending out message blasts so your team members can talk […]
When customers call your company, they want something. It can be a simple request for more information about a product or service, or it can be an urgent matter that needs immediate attention. Unfortunately, you don’t know the nature of the need until someone speaks to the caller. This is why you have to think […]
There’s more to sales than just convincing someone to buy your product. It may seem like a simple process, but there are a lot of moving parts that need to be taken care of when it comes to staying organized in the sales game. How do you know which leads need to followed up on? […]
The better understanding you have of your leads, the easier it is to make a sale. When you know how your potential customers have learned about you, where in the sales journey they reside and how they became recognized as a lead in the first place, you’ll be able to more effectively create a sales […]
Every sale begins with a lead. Generating leads is made possible when marketers create interest by promoting their product to consumers. Once a consumer expresses curiosity or enthusiasm about the product they are transformed into a lead. Tracking a lead through the sales process may not be that complicated in a one-on-one relationship, but if […]
